Monday, March 06, 2006

Famous Changi Nasi Lemak My Ass!

Last saturday, Riccardo and his band of brothers head of to Changi for a one night stay at Changi Village Hotel to celebrate one of his bro 25th birthday. Who can miss out the famous Changi Nasi Lemak when they visit Changi village? Thus they decided to have lunch at Changi Village hawker center and the famous stall simply cannot be miss out among the numerous other Nasi Lemak stall within the vicinity. The long Q and the numerous sticker from local food reviewer sticker on the stall front singled the stall out.

Now off I go, very full of initiative as usual, to volunteer for the agonising 20min Q. It could not have been longer if that hungry ghost infront of him did not order 30 packets at one go. Finally its Riccardo turn to give his orders before his band of brothers die from hunger....

Riccardo: 3 Chicken Nasi Lemak please, "Banyak" Chilli (More chilli in Malay)

Stall Aunty: ...

Riccardo: (Spotting the hot steaming fried eye just out of the frying pan) Can I have those egg instead?

Stall Aunty: (Looking at the left over fried eggs on another plate) ITS THE SAME!

Riccardo: Er...Aunty, Please, can I have the hot egg instead?

Stall Aunty: (Looking Annoyed) ITS THE SAME!

Riccardo: ...

Apparently either the Stall Aunty have very limited vocabulary or she is down right arrogant and lack customer service. So why is she denying me the "fresh out of the wok" egg as though she is going lost a limb or two or her viginity if I gonna buy 6 hot fried egg instead of 6 cold fried egg? It don't seems so incovinient to scope the egg for me right? I mean the plate of hot fried eye is just beside her?

I am obviously damn disappointed to have Q more than 15min to be shown such utter unprofessional attitude and poor customer service. Even more bloody disappointed with those "Food Reviwers" sticker plaster all over the stall cause in the end the Nasi Lemak don't taste "Famous" at all.

Since the Otak have run out at this F*** up and Famous Nasi Lemak stall, I decided to patronise another neighbouring stall to buy it. The uncle was very very friendly leh, ask me if I just want to purchase the Otak straight away or I rather wait back at my seat while he re-heat the Otak and serve it to us in a while. Uncle stall have not "Famous" sticker but Uncle customer service was way way better compare to that "Famous" stall.

This bring me to a very valid conclusions....

1- Long Q does not mean good quality food. Sometimes its psychology. Would you rather eat from a stall with long Q or from a stall without? Ladies and Gentlemen, there is so many Nasi Lemak stall at Changi Village Hawker center, why don't we give other stall a chance and not be blinded by the long Q.

2- "All that Glitter is not gold" thus all the award plastered at the stall front does not mean its very good for either. On closer inspection, those stickers from "Singapore Best Food", "Yummy King" and many others apparently have been there for more than a year. Don't you think the stall owner will get a bit complacent and degrade in quality of food? And can you all just look at the way that "Famous" stall have apparently monopolise the whole Nasi Lemak market at changi village hawker center with just those stickers that other stall don't have and will never get for sure without the Q and such..... So I conclude that this stickers are not justifiable unless the stall recieve quality review annually, macham like ISO9002.

3- I don't think this "Famous" Nasi Lemak stall have any secret ingredients or what.

The rice don't taste any special,
The chicken is fried in the same way the other stall did,
The fried eggs is just cook in haste in a wok of oil and score a zero in looks
The Otah sold at the stall is purchased from supplier
The staff have noctorious attitude and poor vocabulary.

So if I were to buy over the stall, replace the whole staff and hire the nice uncle from another stall to run it without changing the stall outlook and location. I am sure the Q will still be there even if I have less coconut milk in the rice. Its all mental...


Lets just see how long the stall can survive
Please give a chance to other stall as well
Its hard to see them sweating out with not results.



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